Privacy Policy for Frostnarii

Effective Date: January 6, 2025

At Frostnarii, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://frostnarii.com, make a purchase, or interact with us in any other way.

By using the Frostnarii website, you consent to the collection and use of your personal information in accordance with this policy.

1. Information We Collect

We collect various types of information to enhance your experience and process your orders effectively. The information we collect includes:

Personal Information

  • Contact Information: Name, email address, phone number, shipping address, and billing address.
  • Payment Information: Credit/debit card details, PayPal information, and other billing details necessary to complete your purchase.
  • Account Information: Username, password, and any details associated with your account if you register with us.
  • Order History: Products you’ve purchased, your preferences, and past interactions with our site.

Non-Personal Information

  • Log Data: Information such as IP addresses, browser type, referring URLs, and other technical data collected through cookies and similar technologies.
  • Usage Data: How you use our website, including browsing patterns, pages visited, and features used.

2. How We Use Your Information

We use the information we collect to:

  • Process Orders: To fulfill and deliver your orders and provide customer service.
  • Improve User Experience: To enhance the functionality of our website, personalize your shopping experience, and provide relevant content and ads.
  • Communication: To send order confirmations, shipping updates, and marketing communications (if you’ve opted-in).
  • Fraud Prevention and Security: To detect, prevent, and address fraud or security issues.
  • Compliance with Legal Obligations: To comply with applicable laws, resolve disputes, and enforce agreements.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We work with trusted third-party vendors, such as payment processors, shipping companies, and marketing platforms, who assist us in operating our business and website.
  • Legal Requirements: We may disclose your information when required by law, in response to a subpoena, or if we believe it’s necessary to protect the rights, property, or safety of Frostnarii, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

4. Data Security

We use industry-standard security measures to protect your personal information during transmission and storage. This includes encryption (SSL technology) to secure payment data and personal details.

However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Please take precautions to protect your personal information and login credentials.

5. Cookies and Tracking Technologies

Frostnarii uses cookies and similar technologies to improve the user experience and track site usage. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

  • Essential Cookies: These are necessary for the operation of our website (e.g., shopping cart functionality).
  • Analytical Cookies: These collect information about your interactions with the site, helping us understand how visitors use the site and improve functionality.
  • Targeting Cookies: These are used to deliver personalized advertisements based on your browsing behavior.

You can control cookies through your browser settings, but disabling cookies may affect the functionality of the website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
  • Opt-Out: You can opt-out of marketing emails by clicking the “unsubscribe” link at the bottom of any email we send you.

To exercise any of these rights, please contact us at info@frostnarii.com.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, advertisements, and other external sites. These websites are not governed by this Privacy Policy, and we encourage you to review their privacy practices before sharing any personal information.

8. Children’s Privacy

Frostnarii does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe we may have collected information from a child under 13, please contact us at info@frostnarii.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Frostnarii is committed to maintaining the privacy and security of your personal information. By using our website, you acknowledge and accept the terms outlined in this Privacy Policy.